Experience Beyond The Desktop

Robert Fabricant – Frog Design
presented a deep relaxation device
Define experience
Stress management

The vagus nerve – largest nerve in the body stimulates flight or flees mechanism

Heart rate variability – pacifying nerve
Breathing helps mange those issues
Connect knowledge

Hypothesis –
Touch - feedback
Routine - rhythm
Ritual - reward

Responsiveness
Support behaviors

The Sense Chair – CMU
People and robots for an aging population
Allow elders to live independent life

Elder needs
Perceptions of needs
Concept validation sessions –

NOTE TO SELF:

I don't see how they got from point a to point b.
also I think this product idea is a completely North American idea - the notion of chair as center of the universe for the elderly is not universal.
what about human interaction??? touch?

How can facilitate meaningfulness in interaction??? How can incoporate that sense of belongingness?? is it even possible to do with technology??? I say yes.... How can a chair be an expressive product?

The video was a robotic chair that could sense if someone was falling asleep

Body of knowledge – network media in the college environment

NOTE TO SELF
Time for being a student is finite. College is but a speck in the continum of life why focus on this? Do these interactions make sense in real world

Flew through power points couldn’t understand what the project was about really

Problem definition too long

eMoto
Emotional messaging service
Enhance text messages using color shape and animation
Graphical expressions
Build on cues of familiarity for personality and context

NOTE TO SELF -
Color shape and animation - very cool to explore color theory and who this can realte to expression - changing backgrounds - move beyond theming in IM clients and social expression applications - can they be used to emote harness the transitory nature of emotions and expressions - convey feeling - when is it appropriate? at what point is it too much maintainance? simple way to set mood - think Mood Stats from Cuban Council... can we employ ideas like that to change presence? How about widgets that we can at one-click change a setting on how we want to bsee and be seen to contacts??????

Graphical expression – image boards color theory shape

Co-discover method – 12 persona in pairs
Qualities study

Designing Arabic UE
UXD across cultures
Right to left

Detailed task flow mapping
Color to highlight interaction
Connect visual language with the culture
Culture translation vs. linguistic translation

Coffee making in India – respect love and compassion
All the affordance of this interactions facilitated by device instrument

Cultural norms –objects can become the embodiment of culture –
Cultural language – body language, visual language in an effort to build products

Mugs – western – has personal identity

Grammars – movement grammars idea of respect, anger emotion – products can move like people do.

How does cultural identity match with product design
Hybrids that have elements of both aspects of two cultures

MSR Asia

Excellent project - must ping him later to discuss -- ties into some past projects - v. exciting stuff here....
Designing for the Chinese migrant worker
Huge migrant population – come from villages to work as domestics – do not leave their work site they do not go around the city much

In china layers of literacy
Illiterate > some > dialect> Mandarin > Pinyin (Latinized form)> english

Chinese emotions of privacy are different – people open each others mail – privacy seen very different

Shared phone
No unique identifier – do not have ID many are illegal

Shared displays –

Video Mail Kiosk
Village tel+ name
No password
Messages for 7 days
New messages listed by province and village
Stylus input

Write in the air by stroke order – common body language gesture

Social hierarchy
40% hesitated to use the tablet – 60% got it and stared immediately
50% accuracy – needed to improve UI for correction
Character recognition and stylus input might good for public input methods

30% found their village on a map
100% found on a list.

Harnessing user Needs and Insights

Body storming – technique of acting out full body contextual interactions
wizard of OZ Study
Simulate human-computer interaction no

Personal and Ubiquitous computing – look up this paper
www.cs.berkeley.edu/~anar
http://garage.sims.berkeley.edu

Industry
Umea Institute of design, Sweden

Appropriateness of size for device – how do people really work – mobility is a good thing but what is the context?? Factory setting – need large screens that more than one person can read - large blue prints etc. Focus for socializing and communication

Can “virtually” carry interactive projects and information pieces to a large touch-screen interface – Very cool project

Can bring components into a screen – this is a good idea for ubiquitous computing and solves the problem of display appropriateness and – maybe in the future our devices can work that way in that small devices contain the information and the displays are
All made in flash – experience prototypes

Fireman’s Fund – bring UI to non-UI companies
“Yea for Gray “ campaign – trying to get development to agree to color and visual design
* Check out her slide on process…

Quicken Rental Property Manager – Intuit Suzanne Pellican – Product Visionary and UE Lead
Find market opportunity

Some design principles
1.Limit product scope
- Scope project on the biggest pain points
- Limit expansion based on user feedback

2. Concept First before MRD (Marketing requirements Document)

3. Robust Prototypes early on –
- Used flash
- By third round very high-fidelity prototypes

Mandate Customer Contact
Everyone on the team must have customer contact
Whole team on usability studies
All team members must call customers on the pilot

Define “polish” – customers perception of quality

Exhibition Design – semiotic communication realm of curatorial studies and interaction in cultural institutions – curators are the keeper of the domain knowledge – facilitate

Virtual vs. Physical creating online educational experience through design Kaye A. Polette P

Museums on the we – Museum Informatics, 2004
http://www.archmuse,com/mw2004/papers/kaye/kaye.html

Multi-platform interaction

Phatic Functions and technology
University of Melbourne
Media and intimacy – mediums used to mediate intimate expressions
Objects to express personal relationships
“Tagging” people
How do people tag their loved ones?

People go through extraordinary lengths to reach out to those who wish to stay connected.
Examples of objects
Letter
Cell phone – text messages
Carving name on trees imprint in public spaces (graffiti, writing name in cement)

Cultural probe data – very anthropological approach to the project
Establishing trust in relationships

Slide of dimensions of Intimacy – themes and ideas
Presence in Absence
Connectedness
Commitment
Spending time together without conversation

Phatic Function (Jacobson model of communication)
Do not inform
Do not exchange facts
Do not express facts
Do not support goal-oriented activity

Strengthen Social bond
Establish possibility of interaction
Maintain social contact
Reaffirm connectedness

Phatic Interactions are an often neglected part of communication

Serendipitous synchronous interaction – two people thinking of each other at the same time – magical phenomena

http://www.smartinternet.com.au
Frank Vetrere – f.vetere@unimel@edu.au
Will light up when another composes a message

NOTE TO SELF:

wow!!!!!! Great presentation exactly what I wanna study!!! Emotion and interaction....

ADJECTIVE: Of, relating to, or being speech used to share feelings or to establish a mood of sociability rather than to communicate information or ideas.
ETYMOLOGY: From Greek phatos, spoken, from phanai, to speak.

http://english.unitecnology.ac.nz/resources/resources/conversation/part1-C.html

is this a western language only concept do other languages have words, cultural traditions that support this idea - physical representations; rings, think of a spanish weddign with the orange blossom ring around the neck, hand-fasting, tattoos....

ASK HIM ABOUT INSTANT MESSAGING non-stand alone device – did their project include investigation into Phatic functions in existing applications
Discreet flirting in awkward places – sending an sexual explicit text message during a business meeting
Can be abused – example of husband really liking to know where wife is and wife feeling that is too invasive

XML and EB system touch screen

Mobility and Sociability
Social interactions in close proximity – enhanced sociability in close proximity
Ethnographic work – immersion in experience and culture
Go into field before you know what you want to learn and/or build
Ubiquitous computer – what happens when it is invisible and doesn’t work – hahaha

Experience of meaning
The where: Public spaces, schools, retail, transportation
The How: typology, blue tooth other hardware enablers, volume

Razor fish/Avenue A
attended iIa – Chicago – check into it
High end retail usage
UPC Code

Physical form factor issues – tablet causes crouching affect interact with the device too much inhibiting ability to use limbs for other uses and affectively use body language to convey the right message. confidence, respectability

Technology converging with environments - architectural
Cognitive models are established for most interactions that mobile will be used – how can one make this of best use?

How to create experiences that do not detract from real world interactions – and create social

Social expression – Nokia research
Exploratory research –
Ideation
Mobile essentials – what people carry and why

Core mobile essential
Payment
Travel support
Medical addiction ‘
Identification
Contact
Entertainment
Appearance

Essentials
Money
Keys
Phone
Provide access to shelter food warmth

Transcends time and space
Strategies of remembering essentials-
The point of reflection

Point when you are leaving somewhere – look for mobile essential

Center of gravity – clustering objects in a centralized location
Women – can be handbag
Sometime as phone charger can be

Not visible when they are away
No longer important
Fatigue

The easier war to never forget it to never have to remember
Delegate to technology
Reminder shelf – physical shelves

Digital reminder
Reminder shelf image based reminder
Can be done on a camera phone
Displays blue tooth upload reminder
Phone finder button on t5hew shelf –
(Make sure to check his stuff out)

MSR – England
Media sharing and social interaction – University of Nottingham Sussex
Orientations with display Dynamo
interactive arrangements that cab facilitate interaction
Social embarrassment – to interact directly with a hung flat surface
Multi user system – personal palette for each user personal device triggers the session

Typography and Mobile
typefaces that work on mobile displays – twice as many pixels bitmapped fonts

What is beyond bit mapped fonts???

Glance
Scan
Read

Avoid predicting user interuptability
- Reduce memory load
- Provide information-abundant interfaces
-Increase automaticity

To avoid the revision death spiral a designer must be proactive

Physicality – Experience beyond the desktop

Emotional expression in mobility – methods and techniques to bridge cultures

Pangram – a sentence or phrase used in typography that show how words join together how rounded corners and straight edges converge and what the space between them is like.

Example:

Wham! Volcano erupts fiery liquid death onto ex-jazz Bo Kenny G.

Nokia – Helsinki Finland
Process
In public spaces people utilize mobile technology to prevent approach from stranger, and as a protective gesture to avoid contact with others and prevent boredom.

In order for a technology it must be pervasive – enough people must have adopted the technology in order to make it worthwhile to use, a collective experience.

In society we are learning to live with interruption – cell phones, IM clients, email

Emergence of social meaning **** Idea for paper submission****

Social Proximity Application that can enrich social behaviors
Connect with existing contact – and create new social connection

Emotional Exploartion
1. Ice Breaker with new aquaintance at a party
2. Location of desirable social contact
3. Faciliate topic of disscussion
4. Reflect on social interaction

Perception these feature idea insult ones social skills.